Recently we’ve revamped our guest follow-up process to include a way to get feedback from first time families through a short, anonymous online survey. Here’s the email we’re sending to new families to welcome them to our church and get their feedback about their time with us:

Hi Parents!
I wanted to send you this letter to let you know how excited I am you came to HDC this weekend and gave us the privilege of caring for your child. Please know you and your family are always welcome at High Desert Church.

We hope that you and your children had a phenomenal first experience. Our staff and volunteers work hard to create a safe and meaningful experience for you. Here are a few things to know about us:

We care about your family
We don’t want a ministry to your son/daughter; we want a ministry with your family. We want to help your family succeed. Our goal is to create a partnership between our team, your family, and the church so we lock arms and work together to honor God in all that we do.

We want to hear what you have to say
We highly value your input and would enjoy hearing more about your experience at High Desert Church. We’ve created a short survey on which you can give us anonymous feedback and comments. Here’s the link:

We want to help
There’s lots of stuff going on in your world. It seems like everyone and everything is clamoring for your attention. We don’t want to be a nuisance. We also don’t want to be inaccessible. Through our short Parent Weekly Newsletter you’ll get every time you come to HDC we want to let you know what programs, events, and resources are available to you and your family. You can also get regular updates from us here:

It’s our privilege to partner with you in raising your children. If you ever need to get a hold of us please feel free to use one of the websites above or call us here at the church office at 760-245-2415 ext. 270.

We look forward to serving you and your family again soon!

Jeff Mc Clung
Pastor to Children
Victorville Campus

What are some other ways to get feedback about your church from new families?


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